Service Advisor

SERVICE ADVISOR

Gulf Operators Ltd is a civil contractor experienced in all aspects of civil work including drilling and blasting, concrete work, excavation, water and sewer, and aggregate production and sales.

At Gulf Operators you will discover a fast-paced work environment and will gain exposure to a wide range of industrial, commercial, infrastructure and residential projects.

We are looking for talent to add to our maintenance team. In the role of Service Advisor in Saint John, New Brunswick,  you will be involved in supporting the maintenance of the fleet of light duty vehicles. This is an opportunity for growth and development for the right candidate.

Responsibilities include:

• Be the first point of contact for customers.
• Responds to customer inquiries in a timely manner, over the phone and in person.
• Ensures a smooth flow of communications with customers during repairs or maintenance work.
• Schedule service and repair appointments.
• Prepare repair orders by detailing the vehicle’s problems or symptoms.
• Gather information on vehicle condition from the technicians to inform the customer on recommended services.
• Maintain records of completed service work.
• Act as liaison between customers, technicians, and managers the status of work orders.

Qualifications:

• 2-5 years’ experience in customer service.
• Experience in the automotive field.
• Strong communication skills, both written and verbal.
• Valid driver's licenses and a clean driver's abstract.
• Strong customer service skills.
• The ability to communicate with technicians, customers, and management.
• Critical thinking, organization, time management and problem-solving skills
• Knowledge and understanding of mechanical components of automobiles.
• Ability to work effectively in a fast-paced environment.

Gulf Operators Limited is pleased to offer a competitive wage and benefits package. If you are committed to excellence, have high energy, are determined to succeed, and interested in working in a rewarding team environment, we would like to speak with you!

To Apply for this Career Opportunity:

Please apply online today! We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

Gulf Operators Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.