City Dispatcher AM
CITY DISPATCHER AM
With over 50 years' experience in providing superior quality service, Midland Transport Limited has become a leading name in the transportation industry. We offer our customers a one-stop shipping solution through our various services which include LTL, Truckload, Courier, and Third-Party Logistics.
The Opportunity
Midland Transport is looking for a motivated individual to work as a City Dispatcher AM based out of Montreal Refrigerated Facility, QC.
In this role, you will be responsible for coordinating the transportation of freight with drivers and customers. You will schedule drivers for pickups and deliveries on specific routes, maintain up-to-date records and review driver logs to check for errors.
The Work Schedule
Monday to Friday (Day shift) with availability in the evenings and nights
The Best Fit
- You have 2 years' experience in dispatch (asset)
- You have excellent customer service skills
- Bilingualism is mandatory (French and English)
- You have solid interpersonal, communication (verbal and written), organizational, and time management skills
- You have knowledge of AS400 (asset)
- You can work with minimal supervision under pressure and time constraints in a stressful environment
- You are familiar with Microsoft Office Suite
The Responsibilities
- Day-to-day communication, via phone and handheld, with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out
- Line up loads to ensure the best time efficiency and load factor
- Manage service concerns, as required, to limit exposure and minimize impact to the customer
- Coordinate maintenance to city tractors and trailers
- Assist other dispatch staff as required during spikes in workload
- Assist other dispatch staff as required by preparing and analyzing various reports as required
- Provide Drivers with the right information and equipment to make the entire customer experience positive from start to finish
- Assist with dock operations at various times.
- Service updating etc
Benefits To Joining Midland:
- A flexible health, drug, dental, and vision plan
- RRSP matching program
- Employee & Family Assistance Programs
- Life insurance and Disability benefits
- Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs
- Maternity leave top-up program
- Company discounts
- Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
- Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies
To Apply for this Career Opportunity:
Please apply online.
We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.
To learn more about our products and services, click here.
Midland Transport Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
Applications from people with disabilities are welcome and we can provide reasonable accommodations during the hiring process. For more information on disability accommodations during the hiring process please contact accessibility@midlandtransport.com.
